- Shipping -
We ship our packages out via Usps within 48 hours at workday.
Free standard shipping on orders over 80＄.
All express shipments are processed by 5 p.m. EST. Once an express shipment is placed, a shipping confirmation email will send to you.
Queen human hair is not responsible for any fees(custom fees or taxes)associated with your shipment upon delivery.
3)PICK UP AT STORE
Because the shipping time depends on logistics, we cannot promise when the packages arrive. However, we can schedule an appointment in the Maspeth store and help you to check the stock if you would order online and pick up at store.
Tel: +1 917-774-6123
If you would like to cancel the order, pls contact us before sending the package. After sending, we're unable to cancel it because the logistics are processing. If you don't want the package, pls return after delivery.
Normally, the logistics will deliver the package on working day( Mon. - Fri.), to ensure delivery of your parcel. Therefore it is best for you to choose a shipping address where you can receive the package on a workday, or choose USPS with SIGNATURE SERVICE when purchasing.
Please make sure that you or your authorized person at the shipping address. If the package shipped to your shipping address, Queen Hair Inc is not liable for lost or stolen packages.
Note: Affected by Covid-19, there will be some delay on the delivery.